Full bill check
R349 per account, for 3 to 12 months of bills. No VAT is charged.
Our AI reads your City of Johannesburg bills and copies the figures. Fixed calculation rules check them line by line against the City's published tariffs for the year of each bill and its Credit Control Policy. Within 2 working days of receiving usable bills, you get a report with the amounts, the rules they rely on and the City's own steps for querying them.
What you get
A plain report
Each finding, the rand amount, the bill or period it comes from, and the tariff or policy clause it relies on, plus the figures we read from your bills so you can check them. Requests that are fair to make but not required by a rule are listed separately, and so is everything we couldn't check.
The next steps
The City's own process (clause 16 of its Credit Control Policy): where to log your query, what the policy says about payment while it runs, the reference numbers to ask for, and, where the report finds errors, when you may declare a dispute or escalate. You stay in control: we never contact the City for you.
Paid checks open soon
We're waiting for our payment provider to approve us, so the full check can't be ordered yet. The free check and the guides work now.
To hear when it opens, email hello@overbilled.co.za with the subject "Tell me when paid checks open". We'll email you once, on the day they open, and then delete your address. Please don't send bills yet.
Tell me when it opensAn AI does the reading. An AI working for the business owner reads your bills and copies the figures. Fixed calculation rules compare them with the City's published documents, and every error and request shows the rule or tariff it relies on.
We use your bills only for your check and delete our copies, including the emails, 30 days after we send your report, or 30 days after your order closes without one. See the privacy notice for what the AI provider keeps.